Amazon Stolen Package Policy (What To Do, Refunds + More)
Online shopping is easy via your mobile device or computer. However, you need to wait to receive your package. This can lead to concerns regarding stolen packages depending upon where you live or how often you go home.
What Is Amazon’s Stolen Package Policy In 2022?
Over one million packages have been stolen and lost every day in the U.S. Unfortunately, this has led to a rise in package theft. Amazon reassures shoppers with its A-to-z Guarantee Protection, which covers the majority of stolen packages. Amazon allows you to file for a reimbursement if your order is not returned by the seller.
You’re a victim of theft.
Amazon provides several ways to protect packages from being stolen. You can report suspicious package thefts on Amazon.
You should first check to see if your order is on its way. The possibility that a package did not arrive when you thought it would, is possible due to bad weather.
You might want to ask your neighbours if your delivery is not showing up on their doorsteps or at the address where you received it.
It’s possible the Amazon delivery driver made an honest mistake and dropped your package at the wrong house.
Amazon allows you to make a report about any problem in your account, including missing package.
In case the package turns up, you should keep an eye on it. You might get a notice about attempted delivery.
Amazon suggests that you allow 48 hours for delivery as rare circumstances may lead to packages appearing as delivered prior to being dropped off.
You may experience this if your local area has multiple shipping companies handling your order, rather than Amazon.
How To Report A Stolen Amazon Package?
Log in to your Amazon account, and then go to the order that is missing. Keep in mind the reporting method varies slightly depending on whether the item was sold by a third-party seller or Amazon itself.
You will have to first contact Amazon Marketplace seller if you want to file a claim for stolen packages.
Below the order details, in your account you will see an option to reach out to the seller. It’s possible to send them a direct message via Amazon App or Website. You will have to wait 24 hours for them to respond.
You can file a claim after the 24-hour period has expired, provided that the seller contacts you with an offer to return the product or issue a full refund.
You can make a claim under your transactions by selecting the order and following the prompts to report a problem under the “where’s my stuff” option.
Amazon, or the third party seller will get back to you in order to resolve the problem and provide a solution.
Amazon will fulfill your order for you. To view or file a claim on items purchased and fulfilled, just visit the order.
Be sure to fill in the necessary fields. Please explain how and when you got the package.
It is your chance provide as many details as possible.
To get your refund processed faster, even if there aren’t any cameras in your home, you can still provide accurate and detailed information.
Contact Amazon Customer Service to follow-up if there has been no response for a while.
Does Amazon Give Refunds On Stolen Packages?
To give shoppers peace of mind and keep them coming back to buy more, Amazon takes care of most stolen package reports.
The A-toz Guarantee protects stolen packages containing products sold by Amazon third-party sellers. So, customers can rest assured that their money will be reimbursed if a package is stolen.
Amazon provides replacement items for any items purchased directly from the company.
Follow your Amazon claims and payment will be refunded directly to the card you have on file.
Amazon may deny you a claim if the seller provides proof that the delivery was successful or if the information is false.
How Common Are Stolen Amazon Packages?
Amazon offers several options for secure shipping.
Even with all the safeguards in place and the excellent reputation Amazon has for prompt delivery, Amazon can’t prevent theft of packages. This is especially true when there are so many.
Every day there are approximately 1.7 Million packages lost or stolen across the U.S. Many of these packages are stolen from Amazon.
13% of Americans report that at least one parcel has been stolen. That’s $25 million worth of lost goods daily.
A Security.org survey found that Amazon parcels are more likely to be stolen than USPS packages. Only 43% of those surveyed reported theft.
Study results showed that Amazon packages were more likely to get stolen than FedEx, UPS and other carriers. Amazon’s protection against theft is a good thing.
You can read more on Amazon by reading our posts about why people hate Amazon and whether Amazon packages need a signature.
Amazon, the largest online retailer of merchandise and services, has shipped billions every year. As package theft increases in the U.S., porch pirates often look for Amazon boxes.
Amazon buyers have the A to Z Guarantee which covers package theft. This guarantees that you will get a full refund or a replacement for any stolen packages.
If you suspect that your package may have been stolen and it is not showing up in Amazon’s account, then you can call the seller to start the claim procedure for a reimbursement.
.Amazon Stolen Package Policy (What To Do, Refunds + More)