Walmart Phone Return Policy 2022

Walmart Phone Return Policy 2022 (Contracts, Iphones + More)

Walmart Inc.
  • Wal-Mart Discount City (1962–1969)
  • Wal-Mart, Inc. (1969–1970)
  • Wal–Mart Stores, Inc. (1970–2018)



Sam Walton


Number of locations
10,593 stores worldwide (January 31, 2022)



Area served
Key people






Convenience shop
Revenue Increase


559.2 billion




US$22.55 billion




US$13.70 billion



Total assets


US$252.5 billion



Total equity


US$87.53 billion



Walton family



Number of employees
2,300,000 (Jan. 2021)


U.S.: 1,600,000



List of subsidiaries

Footnotes / references




  • A staggering 70% of people worldwide own a cell phone by 2022. These phones are getting more sophisticated and capable of performing some incredible things.
  • Walmart is known for stocking the latest smartphones in its stores. This may make you wonder about Walmart’s return policy.

  • You’re in the right place! The following information is critical about Walmart’s mobile phone return policy.
  • Walmart Cell Phone Return Policy In 2022
  • Walmart allows prepaid phones to return within 14 days after purchase. Phones must be returned with the receipt and packaging in its original condition. Postpaid cell phone contracts have a 30-day grace period for return.

  • Keep reading to learn all about Walmart’s mobile phone return policy.
  • The Things You Need to Know About Returning Your Phone to Walmart
  • Prepaid phone are eligible to be returned within 14 days. Phone cards, minutes and PINs can not be refunded.

    Contract phones are a bit more complicated to return. You will have 30 days from the purchase date to return your phone, but the phone must meet a few requirements to be eligible.

  • The original receipt (needed for both prepaid and postpaid phones)
  • Original packaging
  • Accessories (earphones/protective screen, chargers, etc.)
  • Perfect condition (no cracks, hardware damage, chipped parts, liquid damage)
  • If the phones do not include any of these items, Walmart won’t accept them for return. Walmart permits some items to remain unreturned without the receipt but phones cannot be included under this exception.

    If your smartphone arrives in a different condition than you purchased it, the Walmart Protection Plan will be required to accept it.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Can you return cell phones to Walmart within a reasonable time?

    Walmart’s policy regarding cell phone returns is quite strict. You only have 14 days after the original purchase or delivery date to return a cell phone at Walmart.

    Walmart will refund your purchase if the phone remains in its original condition.

    The policies cover damage to your mobile phone and opening the box.

    Can You Return Damaged Cell Phones At Walmart?

    Walmart does not allow cell phones to be returned if they have been damaged or used less frequently.

    If your smartphone has suffered water damage, or cracks, however, the Walmart Protection Plan will allow you to get a full refund.

    Walmart will honor your return if the cell phone is defective or damaged after delivery – as long as it’s within 14 days.

    There is one catch: All orders placed online for cell phones cannot be returned in person.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Walmart Allows You to Return Unopened Cell Phones

    Walmart will usually allow returns for products such as toys or televisions, but the cell phone policy is not so simple.

    Unlocked phones can be returned unlocked and used. The box must not have been opened.

  • Opened and used cell phones fall under Walmart’s list of ‘Exchange-Only Items.’
  • Can You Return iPhones At Walmart?

    Walmart’s return policy applies to iPhones purchased at Walmart.

    Like other models of the iPhone, you should also bring along your Apple iPhone Box, adapter cable, and manuals.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Can You Return Prepaid Cell Phones At Walmart?

    Walmart allows you to return both prepaid and contract smartphones, provided that the returns are made within 14 calendar days.

    However, the return policy for contract phones (also known as postpaid phones), prepaid phone cards, and SIM cards is different.

    One example is that contract phone contracts may contain restrictions which affect the process of returning the handset.

    Walmart will not accept any returns, refunds or replacements of SIM cards or prepaid phones.

    What if I don’t have a receipt to send my cell phone back to Walmart?

    Walmart has a return policy that requires all customers to send in the product within 90-days of receiving it.

    To be eligible for a refund or successful return of a Walmart cell phone, however, your receipt must accompany you.

    Walmart might be able lookup your order if your receipt is not available. This applies whether it was ordered online or with debit/credit cards.

    Walmart workers can deny returns if they cannot locate a record about your purchase.

    You should also bring your valid government-issued photo ID when you return your cellphone to Walmart.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    What is the best way to return cell phones purchased from Walmart?

    It doesn’t matter whether your mobile phone was purchased online or in-store.

    It is worth noting that the returns process for the two purchasing options is slightly different.

  • Order Online
  • A cell phone purchased online by Walmart cannot be returned in-store. It must be returned to Walmart via the post.

    Browse Walmart’s return section on their website. Next, log in to your account or email with the order number. Click on ‘Purchase History’ and select the item you want to return.

    Click ‘Start A Return’ near the item. This option will let you print out a free return shipping label.

  • In-Store
  • If you purchase your cell phone at a Walmart store, you can return it during regular store hours at the customer service desk.

    For both online and in-store returns, you must bring all the original packaging and accessories. Otherwise, Walmart has the right to deny your return.

    How can you return a cellphone to Walmart and get a full refund?

    Walmart issues an immediate refund once your returned cell phone has been received.

    When it comes to refunds, Walmart issues your refund to the original payment form.

    In other words, if you purchase your cell phone from Walmart with a debit or card, you will have the opportunity to put the full amount back onto the card.

    Walmart will give you a cash refund if your check paid for the mobile phone.

    Walmart Phone Return Policy 2022 (Contracts, iPhones + More)

    Walmart sells what kind of cell phones?

    Walmart offers a wide range of top-brand cell phones. You can also buy new and refurbished cell phones at Walmart.

    Walmart has a number of brands that sell cell phones, such as:

  • Apple
  • Samsung
  • Google
  • LG
  • For more information on Walmart’s return policies, please visit our posts related to Walmart iPad and Walmart Apple watch returns policies, as well as the Walmart return policy after 60 days.

  • Conclusion
  • Walmart will accept cell phone returns up to 14 days after the date of original purchase, delivery or exchange. This applies regardless of whether the customer purchased the device online or in-store.

    For Walmart to accept your cell phone return, you must bring in all the original packaging and accessories, and the cell phone must be undamaged.

    Can I Return My Iphone Back To Walmart?

    Yes, you can return prepaid and contract phones at Walmart, as long as the return is done within 14 days of the original purchase.

    What is Walmart’s Return Policy for Cell Phones?

    Walmart allows returns for phones purchased online and in-store within 14 days from the delivery or original purchase date. You must bring in all of the original packaging and accessories, as well as an undamaged cell phone, in order for Walmart to accept your return.Jan 18, 2022

    Walmart will give you an Iphone for as low as $99

    Walmart Savings: Up to $100 Available while stocks last The $100 iPhone discount is the reduction in cash price, excluding taxes. It can be financed by a device payment arrangement. Offer valid only on purchase with installment plan, no penalty for early pay off.

    Walmart’s Return Policy for Apple Products

    Customers have 30 days from purchase or delivery to return iPads bought from Walmart stores and Walmart’s online platform. iPads sold through the Marketplace can only be returned within 15 days. Please return iPads with original packaging and all accessories.

    .Walmart Phone Return Policy 2022 (Contracts, Iphones + More)

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